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  • 当前位置: 千叶帆文摘 > 优秀作文 > 文化作文 > 知识作文 > 商务礼仪知识英文版

    商务礼仪知识英文版

    时间:2017-06-06 来源:千叶帆 本文已影响

    篇一:商务礼仪的英语 论文

    泉 州 师 范 学 院

    毕 业 论 文

    Etiquette on Business Intercourse

    谈商务交际中的礼仪

    Abstract: With the development of the society, businessmen face more and more exchanges and competition. Every enterprise must experience cooperation and competition. There is a saying that for a successful business enterprise, 18% of success demands profession technique, 82%demands valid of social interaction of communication. Establishing a good image in business activities and handling public relationship well in distracting environment have become the basic requirements of improving their competitiveness and better cooperation. Therefore, good business etiquette is an important means to establish mutual respect, trust friendly and good cooperative relations with other businessmen.

    In addition, business etiquette is the basic standard principle in society and it also is necessary for businessmen to understand and master it when they deal with other bussinessmen. The levels of etiquette which people present directly reflect the qualities of the modern civilizations in his time as well as the symbol of the business organization?s images. So the businessmen should pay much more attention on the etiquette of the business intercourse, includes the etiquette of business receptions, the etiquette of business invitations, the etiquette of business entertainments, the etiquette of business visitations and the etiquette of presenting gifts. However,in the business activities,different nations have different values and orientation. Also in business culture, different countries have different customs, different etiquette habits, etc. Moreover, the business etiquette is influenced by different culture and customs, it is not enough to learn the business etiquette, we should also understand and respect different cultural context, keeping firmly in mind the customers? the taboo topic, only by which can promote business communication effectively.

    Key words: Business intercourse Business etiquette Culture

    【摘要】

    随着社会的发展,企业面临越来越多的交流和竞争。合作与竞争,是企业的必行之路。俗说,一个成功的企业,18%需要专业技术.82%需要有效的人际。在商务活动中树立良好的形象,在纷杂的环境下更好的处理公共关系,已经成为提高自身的竞争力和更好的合作洽谈效果的基本要求,因此具有良好的商务礼仪更是建立双方相互尊重,信任,宽容,友善的良好合作关系的重要手段。在商务交往中,商务礼仪是社会的基本准则,也是商业界人士在处理与他人的关系必备的。一个人的礼仪水平直接反映他所处的那个现代文明的素质,也反映一个商业组织的形象,因此商业界的人士在商务交往中应该更加注意商务接待礼仪,商务邀请礼仪,商务娱乐礼仪,商务拜访礼仪和礼品馈赠与接受这些商务礼仪。但是,在商务活动中不同民族对于不同价值观念有不同取向,在商务文化中,不同国家有不同的风俗习惯、不同的礼仪习惯等,而且商务礼仪也会受到不同国家的文化,风俗的影响,所以仅仅知道这些商务礼仪是往往不够的,我们也应了解,尊重不同的文化背景,牢记顾客禁忌的话题将能有效促进商务交流。

    【关键词】

    商务往来, 商务礼仪, 文化

    Content

    Introduction ................................................................................................................................... 1

    1. An overview of etiquette on business intercourse ................................................................... 1

    1.1The function of business etiquette....................................................................................... 2

    1.2The types of business intercourse........................................................................................ 2

    2. Etiquette of business reception ................................................................................................. 2

    2.1 The behavior of reception personnel ................................................................................. 3

    2.2 The etiquette of introduction .............................................................................................. 3

    2.3 The etiquette of shaking hands .......................................................................................... 4

    2.31 The occasion and object of shaking hands ................................................................ 4

    2.32 The strength of shaking hands ................................................................................... 5

    2.33 The taboos of shaking hands ...................................................................................... 5

    2.4 The etiquette of exchanging cards ..................................................................................... 5

    2.5 The etiquette of guiding people .......................................................................................... 7

    3. Etiquette of business visit ......................................................................................................... 7

    3.1. Making an appointment in advance ................................................................................. 7

    3.2. Paying attention to appearance and behavior ................................................................. 8

    3.3. Preparing cards .................................................................................................................. 8

    3.4. Visiting customers .............................................................................................................. 8

    3.5. Controlling the time of business visit ................................................................................ 9

    4. Etiquette of presenting gifts in business activities .............................................. ……………9

    4.1 Who- the object of receiving gifts .................................................................................... 10

    4.2 Where- the place of presenting gifts ................................................................................ 10

    4.3 When-the time of presenting gifts .................................................................................... 10

    4.4 Which-how to present gifts ............................................................................................... 11

    4.5 What -the choices of gifts .................................................................................................. 11

    4.6. Etiquette of accepting gifts .............................................................................................. 12

    4.61 Behaving naturally and gracefully .......................................................................... 12

    4.62 Expressing gratitude ................................................................................................. 12

    Conclusion .................................................................................................................................... 12

    Bibliography ................................................................................................................................ 13

    Acknowledgment ......................................................................................................................... 14

    Introduction

    As the Chinese economy is developing rapidly, the intercourse between countries is also becoming frequent little by little. Facing the fierce competition of business, a lot of businessmen wish to make more partners know about the reputation of companies and have a leading role in competitive business society. In order to build a good image and get more deals, companies should take the business etiquette of business intercourse into consideration and respect different culture backgrounds , such as the etiquette of business reception, the etiquette of business visit, the etiquette of presenting gifts in different countries.

    In general, it is likely to have business intercourse with people who come from different countries or have little common in with their customs, religions and other factors. To some degree, these factors will cause a significant effect on business etiquette. With a view to reduce the chance of being misunderstood and leaving both of parties in the embarrassed position on business intercourse ,show our sincere respect for and leave an good impression on cooperators, we should be aware of the importance of different business etiquette in different countries. Owing to the development of economy and the intercourse between different regions or countries, we are in urgent need of learning different business etiquette in business intercourse. This paper will mainly tell something important about business etiquette in business intercourse. Having a good command of the different business etiquette of different countries is closely related to whether we can have the big opportunity to build a good communication relationship with our cooperators. By learning and obeying a variety of business etiquette on different business occasions and in different countries, we can establish rather long-term relationship with our business partners who come from different countries.

    1. An overview of etiquette on business intercourse

    In modern commodity and market economy, business intercourse has become very common, therefore every of us should know and learn some knowledge about etiquette of business intercourse in different countries. However, the content of business intercourse is extremely abundant and the range is very extensive. The knowledge about etiquette of business intercourse is rather abundant, because each country has its own special etiquette.

    The etiquette of business intercourse is a standard etiquette which is usually used in dealing with the relationship of business intercourse. In business intercourse, each of us should show respect for people by means of observing some rules which are established by people through social practices. The process of business etiquette is to tell us what we can do and how we should do in communicating with others. If we do in a decorous way, we will build a long and pleasant relationship with our future clients and customers. Putting yourself in other?s shoes is a basic principle which is not only used in business intercourse, but also in making friends in our daily work and life.As a result, learning and using business etiquette represent people?s inner 1

    篇二:国际商务礼仪作业(英文版)

    Business Gift-giving Around the World

    武汉大学何坚婷

    Abstract: Nowadays, gifts are playing as an important role in international business relations. But different countries have different customs of gift-giving. The paper gives some details about how to make a good business gift-giving in many countries around the world.

    Key words: significance, different cultures, comparative of business gift-giving

    Introduction

    1.Significance of Gift-giving in Business

    First of all, in international business dealings, appropriate gift-giving can not only fully show the enterprises culture and academic spirits, but also promote each other's friendship.

    And then, gift-giving can show people's congratulations, condolences and thanks to others. At the same time, it is also an emotional investment, reducing the emotional distance between people and being conductive to people's communication.

    2.Different Cultures' View on Gifts

    Before we start to talk about how to make a good business gift-giving, let's give a view upon different counties in the world, knowing that how the people in different cultures treat the gifts. The first one is America!

    In America, people like the practical and peculiar gifts very much. For example, if you could give them some small gifts with unique styles or ethnic characteristics, such as the faked terracotta warriors and horses, they will be very happy. American people treat the snails and horseshoe as the mascot. When you present some gifts to them, remember not to make the number of gifts singular, and you should be attention to the packaging.In addition, packaging gifts, do not use black paper, because the black in American eyes was unlucky color. Also, gifts should pay attention to the business end of the conversation.

    In the UK, people don't like the gifts that are very expensive. It will be taken as a bribe if you give them some precious gifts. Gifts like premium chocolate, a two bottles of wine , and flowers would be a good choice. Do remember that not to present gifts printed with company flag. Also, remember not to send the lily, because it means death.

    In France, people are very romantic, so they usually like the artistic

    and intellectual gifts very much, such as picturesque, art albums, and small crafts. If you are invited to a French people's house for a dinner, remember to take a few pieces of fresh flowers without bundling with you, but the chrysanthemums must be excluded, because chrysanthemums are only used at funerals in France. In Russia, people like to treat the guests with bread and salt to show their friendship and respect. They like to receive gifts that are brand name, such as a LEVIS jeans, regardless of the level of the value of gifts. But do not give money to people, because it will be considered as charity and insults.

    In Japan, people think that gifts represent peoples' true mind.

    商务礼仪知识英文版

    For the Japanese, the ceremony of gift giving is more important than the objects exchanged. While you give them some flowers, the flowers should not be white, as these are associated with death. Also, avoid giving gifts with even numbers of components, such as an even number of flowers in a bouquet. Four is an especially inauspicious number, never give four of anything.

    In Saudi Arabia, people are very hospital, but you are not expected to bring any gift when invited into a Saudi home. Arab traders generally presente expensive gifts to others, but also would like to receive the same valuable in return. Do not present used items to them, not so as wine and gifts with animal patterns on it. It is

    considered a violation of their privacy to give the wifes of Arabs gifts.

    3.How to Make a Good Gift-giving

    As we have discussed about the different cultures' attitudes toward gift-giving, I'm going to list the way to make a good gift-giving in different countries around the world.

    First, we should know about the four elements of gift-giving, thus gifts, means, time and place.

    To tell it in detail, let's have a look on some countries that may provide us some useful information.

    In America, business gifts are discouraged by the law, which allows only a $25 tax deduction on gifts. So, it is important for you to choose a good time to present gifts, the time when you arrive or when you leave America is OK. When you visit a home, it is not necessary to take a gift, however ,it is always appreciated. You may take flowers, a plant, or a bottle of wine. Take care, if you wish to give flowers, have them sent ahead so as not to burden your hostess with taking care of them when you arrive. And personal gifts such as perfume or clothing are inappropriate for women.

    In the UK, gifts are not part of doing business. Rather than giving gifts, it is preferable to invite your hosts out for a meal or a show.

    But when you are invited to a English home, you may bring flowers, liquor or champagne, and chocolates. Send a brief, handwritten thank-you note promptly afterwards, preferably by messenger rather than by mail.

    In France, it is not a good idea to give a business gift at your first encounter. For thank-you's, send at least a note, the day after you were invited to a dinner. Of cause, you can send flowers or a basket of fruit if you like. To be romantic is necessary.

    In Russia, gifts are more popular than the countries described before. So, you will have more choice to present gifts to your friends in Russia. Gifts like baseball caps, rock or country and western cassettes are welcome, also, camera, watches, and inexpensive jewelry is OK. Thus after you choose a good time, you will make a good impression on your friends with the wonderful gifts. In Japan, gift giving is very common. Business gifts absolutely must be given at midyear and at year end. They are often given at first business meetings. Usually, Japanese do not open gifts directly once receiving them. If they do, they will be restrained in their appreciation. This does not mean that they do not like what you have given. When choosing gifts, imported goods and electronic product are fine.

    In Saudi Arabia, every Saudi who must broker or approve a

    篇三:英语 商务礼仪

    毕 业 论 文

    (2012届)

    题 目: The Role of Etiquette in Business Negotiation

    系 部:经济管理系

    专 业: 商务英语

    班 级: 09 商务英语(3)班

    学生学号: 0909010319

    学生姓名:

    指导教师:

    完成时间: 2012年3月

    The Role of Etiquette in Business Negotiation

    Abstract: Looking through the history and trend of the development of modern business, the reason for a company to occupy a bigger share of the market and grow quickly among the tough competition is the good commercial etiquette and the skills f commercial negotiation, that’s because all these things will be significant for establishing a good corporate image, improving the competitiveness of enterprises and deepening the trust and friendship of collaborators, so as to get more profit. The good commercial etiquette can also be one of the most important guarantees of a successful business negotiation. This thesis will elaborate the proposition from three aspects including the connotation of etiquette and business negotiations, how to grasp negotiation skills of etiquette and the importance of business etiquette.

    Key Words: Etiquette; business negotiations; effect

    Content

    I. Introduction ...................................................................... 错误!未定义签。 II. Meaning and relationship of etiquette, business etiquette and business

    negotiation ............................................................................................................. 1

    2.1. The meaning of etiquette .......................................................................... 1

    2.2. The meaning of business etiquette ........................................................... 1

    2.3The meaning of business negotiation ......................................................... 2

    2.4The relationship between etiquette and business negotiations .................. 2

    III. Business negotiations to the requirements of etiquette ................................... 2

    3.1. Pre-negotiation preparation stage etiquette .............................................. 2

    3.1.1. Negotiation time determination ...................................................... 2

    3.1.2. Venue determination ........................................................................ 3

    3.1.3Negotiators determine ....................................................................... 3

    3.1.4Etiquette of negotiators ..................................................................... 3

    3.1.5 The protocol of the negotiation procedure. ...................................... 4

    3.2. The etiquette of the negotiators in the negotiation ................................... 4

    3.2.1 Opening stage ................................................................................... 4

    3.2.3Express stage ..................................................................................... 5

    3.2.4Contest stage ..................................................................................... 5

    3.2.5Compromise stage ............................................................................. 5

    3.3. The signing ceremony after negotiation. .................................................. 6

    IV. Case.................................................................................................................. 6

    4.1. Case1 ........................................................................................................ 6

    4.2. Case2 ........................................................................................................ 7

    V. The impact of the etiquette in the commercial negotiations ............................. 8

    5.1. Business etiquette's impact on communication........................................ 8

    5.2. Business etiquette's impact on image ....................................................... 8

    5.3. Business etiquette's impact on coordination ............................................ 9

    Conclusion ............................................................................................................. 9

    Bibliography ........................................................................................................ 11

    I.

    Introduction

    With the development of society, the progress of the times and the acceleration of economic globalization, good manners at work and in life play an increasingly important role. Especially in the modern business activities, etiquette for negotiation success plays a foundation role, staff level of etiquette is representing company image, and good company image is the most direct social benefits, therefore, for every business person, good etiquette standard is a compulsory subject.

    II. Meaning and relationship of etiquette, business etiquette and

    business negotiation

    2.1. The meaning of etiquette

    Etiquette refers to people contacts in the community due to the historical traditions, customs and habits, religious beliefs, the trend of the times and other factors and form, both recognized by the people, for the people of compliance, is for the purpose to establish harmonious relationship with the various exchanges request code of conduct and norms. Can be roughly divided into chief etiquette, business etiquette, service etiquette, social etiquette, etiquette and other five branch.

    2.2. The meaning of business etiquette

    Business etiquette is self-explanatory commodity circulation of various economic behavior should follow a series of etiquette. It mainly includes the trading activities of enthusiasm to receive a client, how to get to trade negotiations, how to successfully promote their products, to solemnly held various business ceremony, how to properly solve business disputes, etc. Business etiquette is reflected in the commercial activity behavior criterion of mutual respect.

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